rotary dial phone will number 211 and cell phone with number 811 and label who are you going to call

Seniors Information Services

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Who Are You Going to Call?

Have you faced the challenge of finding a program or service – for yourself – or for older parents? Have you looked for seniors information services?

You’ve heard that many services available – but who are you going to call? And when feeling stressed by acute crisis or chronic health problems, it can be overwhelming to find the right health or social service.

Remember this: you can

CALL or TEXT 2-1-1 or go to the website

In some jurisdictions, you can live chat at 2-1-1

Need advice from a health professional?

Call 811 (Healthline), a confidential, 24-hour health and mental health and addictions, education and support service.

We compiled this list of seniors information services to assist you in finding the right resources at the right time.  It does not provide information for emergency situations.

Every attempt was made to verify telephone numbers and web addresses. We do not assume any liability resulting from errors or omissions.  Inclusion of a program or service is not a comment on its quality. (Feb. 2020)

Please note that some of the 1-800 numbers will work only in the province of origin.

Information for each province and territory

Open the pdf for information services for seniors for each province and territory. Information Services for Seniors

About 211

211 is Canada’s primary source of information on government and community based health and social services.

211’s award winning service helps people navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 150 languages.

You do not have to give your name or personal details to ask for information.

For access to information services across Canada, visit

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2 thoughts on “Seniors Information Services”

  1. Hello to our readers.
    If you notice an error or omission in our list of resources, please let us know so we can make the correction.

  2. Pingback: The Myth of Independence - Your Aging Parents

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